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Delivery

Too often we use air services Royal Mail, so we can monitor packages throughout the delivery. If the destination country does not support using Royal Mail International signed.

Value Added Tax (VAT) to be removed from outside the Europe Union. Run output is not responsible or liable for any customs or import duties levied by the destination country's government. Costs incurred by the client. By placing an order on our website, customers know that you are responsible for the cost of their government.

We can not predict the amount of fees levied by the government. Customs vary from country to country, there may be changes.

As a result of the receiver's refusal to pay rates applicable to customs, thus implementing its output to charge customers.

Running the shop will pay £. America each conversion on the website of the dollar or the euro is merely a set exchange rate of the day. Bank or credit union you may not have the same speed, so eastkees.co.uk is not responsible for any additional cost.

Credit
We look forward to you as soon as you order. If your order Monday to Friday before 15:00, we on the same day (excluding holidays) to try. Weekend orders will be processed, but not on Monday morning. Sometimes, a part of the trail may be slightly delayed shipments separately.

Direction
All orders tracking code on request. Royal Mail orders can be tracked on tracking website.

Delivery and billing address
Customers may address (ie, jobs) choose Billing separate delivery address. We need your billing address matches the address on your registration card, otherwise pay through our secure payment inspection. Opting for international orders for a different delivery address, you may be asked to provide identification (passport or driving license copy). Orders will be held to show ID.

Delay
In rare cases it may be in stocks, you can get a slight delay in two days. If the delay is longer, we will contact you to ensure that you are happy to wait. In this case, if the client wants to cancel the order, the refund will be applied.

My project did not achieve?
There could be several reasons why you have not received your order. The Royal Mail Tracking check the tracking information through the website. This allows you to get the latest information delivery. Sometimes more orders than usual, we need to enable the United Kingdom to create an international delivery up to 7 days and 28 days.

You may have tried to provide, in this case, you should have received a card, show where your package, or the need to charge from your local post office.

Order a little lost in the postal system. If this happens, we have to wait 28 days to file a claim. Normally closed or will be sent back in time with us. We will contact you to reschedule or refund the cost of shipping goods.

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